TTE Crush Portal (Azure East US 2)

Upcoming Emergency Maintenance — USEast2 CrushFTP (Sun, Sept 28 @ 1:00 PM ET)
TTE Crush Portal (Azure East US 2)
 

 To ensure we continue delivering reliable and secure services we will be performing emergency maintenance on the USEast2 CrushFTP Server 

  • Date: Sunday, September 28

  • Start Time: 1:00 PM (Eastern)

  • Expected End Time: 1:45 PM (Eastern)

  • Expected Impact: SFTP services may be unavailable for up to 45 minutes.

    • WorkOptima, Synergize, and EDI transactions utilizing CrushFTP may be delayed.

  • Note: The Citrix portal will remain fully operational during this maintenance.


We appreciate your understanding as we complete this critical work to ensure continued stability and performance.

Thank you, Trimble Transportation Cloud Services
 

The emergency maintenance on the USEast2 CrushFTP Server has been completed, and services were fully restored at 1:45 PM Eastern Time (17:45 UTC) on Sunday, September 28, 2025. SFTP services are operating normally, and any queued WorkOptima, Synergize, and EDI transactions appear to be processing as expected.

All other applications, including the Citrix Portal and TMS software, remained available throughout. If you notice any lingering issues or unexpected behavior, please contact utilizing one of the methods listed at https://transportation.trimble.com/customer-support. 

Thank you for your patience while we worked to ensure reliable and secure service.

Temporary Service Interruption for Crush Due to Critical 0 Day
TTE Crush Portal (Azure East US 2) TTE Crush Portal (Azure US Central)
 

A critical zero-day vulnerability has been identified in Crush. While there are currently no indications that this vulnerability has been exploited, we are taking proactive steps to protect your data by disabling the Web Portal.

  • SFTP access and automated jobs remain unaffected at this time.

  • We will begin patching at 6:00 PM EST on July 18, 2025.

  • During this maintenance, all Crush services — including SFTP and automated jobs — will be unavailable for approximately 1 hour.

We will restore all services as soon as the update is successfully applied.

 

As the security of your data is our top priority, our dedicated security team and 24/7 monitoring tools continuously safeguard our servers against potential threats. In addition to our normal security procedures, we have engaged directly with CrushFTP Support. Based on the indicators of compromise provided by CrushFTP, we have thoroughly reviewed this server and have found no evidence that the server was compromised or that any data was impacted in any way.

The Trimble Transportation Cloud Services Operations Team will be applying the security patch at 6:00 PM EST on July 18, 2025. During this maintenance window, all CrushFTP services — including the Web Portal, SFTP access, and automated jobs — will be unavailable.

We expect to have all CrushFTP services fully restored by 7:00 PM EST.

We will continue to monitor and work closely with CrushFTP to ensure your data remains secure.


 

The Trimble Transportation Cloud Services Operations Team will be applying the security patch in 15 minutes, at 6:00 PM EST on July 18, 2025. During this maintenance window, all CrushFTP services — including the Web Portal, SFTP access, and automated jobs — will be unavailable.

We expect to have all CrushFTP services fully restored by 7:00 PM EST.

 

The security patches addressing the recently identified CrushFTP vulnerability have been successfully applied. All CrushFTP services — including the Web Portal, SFTP access, and automated jobs — have been fully restored and are operating normally.
At this time, we have no indication that this vulnerability was exploited.

Thank you for your understanding and cooperation as we worked to ensure the security of your data. If you have any questions or encounter any issues, please reach out to our support team.
For ongoing updates, please visit status.tmwcloud.com.

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