A subset of Microsoft 365 Exchange Online users may experience delays or failures receiving e-mails sent by Trimble. This is an issue within the Microsoft 365 ecosystem and is not caused by Trimble systems or infrastructure. Microsoft is currently analyzing the behavior and review service telemetry to identify the underlying cause and determine the most effective mitigation. As we receive additional information from Microsoft, we will provide updates. For the latest information, please visit the Service Health page within your Microsoft 365 portal.

Microsoft has identified a specific anti-spam filtering model that is affecting a subset of email traffic. As an initial mitigation, Microsoft is allow-listing the affected IP addresses that were subject to throttling. They are also working to disable the filtering model responsible for the impact.

Telemetry shows that the service is performing as expected for new emails and this is in line with organizations confirming that the issue no longer occurring. We're monitoring email queues and performing final validations to confirm the issue is fully resolved.

Microsoft has mitigated the Exchange Online issue that caused delays or failures when receiving emails sent by Trimble. Email delivery has returned to normal, and no further impact is expected. This incident originated within the Microsoft 365 ecosystem and was not caused by Trimble systems or infrastructure.

Trimble Cloud Services is aware of an issue affecting the Central US SMTP Relay Servers, which may be causing degraded availability for some customers. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We will provide additional updates as more information becomes available.

Trimble Cloud Services has implemented a fix for the Central US SMTP Relay Server issue, and service availability has returned to expected levels. We are continuing to monitor the environment to ensure mail flow remains stable. Additional updates will be provided if any further impact is identified.

Trimble Cloud Services has confirmed that the Central US SMTP Relay Server issue has been resolved.

Mail flow has returned to normal, and we have completed monitoring with no further impact observed. We appreciate your patience while our teams worked to resolve this issue.